Retiree Insurance Provider Contacts
Employees and retirees are the building blocks of LANL's success. Our employees get to contribute to the most pressing issues facing the nation. Retiree health and welfare benefits are managed by AonHewitt and Associates.
Contact
Contact information for retiree providers
LANS Pension Administrator - Hewitt
| AonHewitt & Associates | |
|---|---|
| Website | Your Pension Resources (YPR) |
| Member Services | (866) 370-7301 |
Retiree Benefits Administrator - Empyrean
| Empyrean Benefit Solutions | |
|---|---|
| Website | Empyrean Benefit Solutions |
| Member Services | (844) 805-0002 |
Medical, mental health services
| Blue Cross Blue Shield of New Mexico (BCBSNM) | |
|---|---|
| Group Number | HDHP (113794) PPO (N13794) |
| Website | BCBSNM for LANL |
| Member Services | (877) 878-5265 |
| Claims Advocate | (877) 878-5265 |
| Behavioral Health Unit | phone: (888) 898-0070 fax: (877) 361-7659 |
Prescription drugs
| Express Scripts | |
|---|---|
| Website | Express Scripts |
| Member Services | 800-838-4590 |
| Home Delivery Services | 888-327-9791 |
| Accredo (specialty prescriptions only) | 800-803-2523 |
Dental
| Delta Dental of New Mexico | |
|---|---|
| Group Number | 04000 |
| Website | Delta Dental of NM |
| Member Services | 505-855-7111 or 877-395-9420 |
| Claims Address | One Sun Plaza-100 Sun Avenue NE, Ste. 400 Albuquerque, NM 87109 |
Vision
| Davis Vision | |
|---|---|
| Website | Davis Vision |
| Member Services | 800-999-5431 |
| Claims Address | Vision Care Processing Unit P.O. Box 1525 Latham, NY 12110 |
2023 Legal
| ARAG Legal Plan (Group Legal) | |
|---|---|
| Group Number | 14822 |
| Website | ARAG Legal Center for Triad (access code: 14822lal) |
| Member Services | (800) 247-4184 |
| Claims Address | 400 Locust Street, Suite 480 Des Moines, IA 50309 |
2024 Legal
| MetLife | |
|---|---|
| Member Services | Phone: Life: 800-638-6420 Statement of Health, Option 1 Coverage, Option 2 |
| Website | MetOnline Employer or Association: LANL |
Accidental death & dismemberment (AD&D)
| MetLife | |
|---|---|
| Member Services | Phone: Life: 800-638-6420 Statement of Health, Option 1 Coverage, Option 2 |
| Website | MetOnline Employer or Association: LANL |
| Beneficiary Updates | 1-866-492-6983 |
| Disability Claim Service | 833-622-0139 |
| Triad Customer Number | 228241 |
Fidelity Investments
| LANS 401(k) & Roth 401(k) | |
|---|---|
| Website | Fidelity NetBenefits |
| Member Services | (800) 835-5095 |
| UC 457(k) & 403(b) | |
|---|---|
| Website | Fidelity NetBenefits |
| Member Services | (800) 888-8267 |
University of California (UC)
| UC's Capital Accumulation Payment (CAP) | |
|---|---|
| Website | At Your Service |
| Member Services | (800) 888-8267 |
Social Security
| Social Security | |
|---|---|
| U.S. Social Security Administration |
phone: (800) 772-1213 website: Social Security Administration |
| Local Office (Santa Fe) | (866) 571-8130 |
LANL contacts
| Benefits Office | |
|---|---|
| Phone | 505-664-6947 (4-MYHR), option 3 |
| [email protected] | |
| Mailing Address | P.O. Box 1663, MS P280 Los Alamos, NM 87544 |
| Office Hours | |
| Monday - Thursday |
|
| Friday |
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